Lesson programme
During this effective communication training course, you learn how to apply the theory behind strong interaction directly within technical practice. The focus goes beyond the basics of sending and receiving information; it is about communicating your technical depth in such a way that your conversation partner understands it and is willing to move with you. In this effective communication training course, you gain practical tools to strengthen collaboration within multidisciplinary teams and learn how to use your personal communication style more effectively on the work floor.
- During the training course, you gain in depth insight into your way of communicating and learn how to increase your impact on colleagues, suppliers and clients. The programme is interactive and focuses on the most important pillars of daily technical practice:
- Insight and impact: discover your own communication style and use your personal presence to strengthen your message.
- Targeted alignment: learn how to communicate your technical message clearly and effectively, fully aligned with the knowledge and needs of your target group.
- Listening and asking follow up questions: use effective questioning techniques and active listening to retrieve exactly the right information and prevent assumptions.
- Dealing with resistance: gain practical tools to use feedback effectively and respond professionally to difficult situations or criticism.
After this training course, you will be able to enter conversations with more confidence and structure, regardless of who is sitting opposite you.
Day 1
- Introduction to communication
- What communication is and where it goes wrong
- Sender, receiver, noise and interpretation
- Verbal, non verbal, vocal and non vocal communication
- Awareness and first impression
- How you come across to others
- Influence of non verbal behaviour
- Different communication styles
- Listening, summarising and asking follow up questions
- Active listening
- Summarising to test assumptions
- Asking follow up questions to complete information
Day 2
- Questioning techniques
- Open, closed, targeted, suggestive and control questions
- Targeted information gathering
- Recognising misunderstandings earlier
- Feedback and alignment
- Giving and receiving feedback
- Effect of wording and tone
- Communicating about behaviour instead of the person
- Assertiveness and difficult conversations
- Saying no
- Recognising resistance
- Conducting difficult conversations with more calm and structure
Target audience
Who is this training course designed for?
This training course is relevant for every technical professional who wants to strengthen their collaboration and advisory skills. This includes engineers, project leaders, work planners, draughtspeople and consultants within industry.
Training fee and duration
Practical information
The training course consists of 1 day. The fee is €567 per person, excluding VAT.
Fee: €567 excluding VAT
Duration: 1 day
Start dates
Time
- hrs
Location
Rotterdam
Trainers
Language
Dutch
Time
- hrs
Location
Rotterdam
Trainers
Language
English
Time
- hrs
Location
Rotterdam
Trainers
Language
Dutch
Time
- hrs
Location
Rotterdam
Trainers
Language
English
Time
- hrs
Location
Rotterdam
Trainers
Time
- hrs
Location
Rotterdam
Trainers
Language
English
Location
Marlon Pricken | 10-02-2027
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The benefits
Why choose Dosign Academy?
The context of a technical professional is unique and requires a focused approach. That is why you choose an effective communication training course that speaks the clear, practical language of technical practice. At Dosign Academy, we translate soft skills into directly applicable skills for the work floor.
Personal advice and guidance
We look at your role, working environment and daily challenges, and align the training course accordingly. This gives you a pathway that connects seamlessly with your practice and helps you get maximum value from the sessions.
Experienced trainers from industry
Our trainers have many years of experience within the technical and industrial sector. They understand the dynamics of large projects, share recognisable practical examples and offer solutions that genuinely work in day to day practice.
Practical approach
This training course is not about dry theory or endless meetings, but about directly applicable skills. You practise with realistic situations and your own cases, so that you can make a difference in your work the very next day.
Start today with the effective communication training course
The importance of effective communication training
Who has never lost time because of misunderstandings in a project phase? Which company has never lost a client because of miscommunication? And in which department has no duplicate work ever been done because information was not communicated clearly or not listened to properly? In technical work, these kinds of mistakes cost time and money. By following an effective communication training course, you learn to prevent these pitfalls. You learn to observe more sharply, manage expectations better and collaborate more smoothly. This improves not only the quality and speed of projects, but also job satisfaction.
